Refund policy

πŸ”„ Return & Refund Policy –Caribbean Life Culture ShopΒ 
Last Updated: March 2026

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Thank you for shopping with Caribbean Life Culture Shop . We take pride in providing high-quality fragrance oils and want you to have a great experience with every purchase.

πŸ“¦ Returns

Due to the nature of fragrance and personal care products, all perfume oil sales are final.

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For hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.

However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery, and we will gladly resolve the issue.

🚚 Damaged or Incorrect Orders

If you receive:
β€’ A damaged item
β€’ The wrong product
β€’ A missing item

Please email us within 48 hours of receiving your order with the following:
β€’ Your order number
β€’ A photo of the item
β€’ A brief description of the issue

Once reviewed, we will offer one of the following solutions:
β€’ A replacement item
β€’ A store credit
β€’ A refund (if applicable)

πŸ“­ Lost or Stolen Packages

Caribbean Life Culture Shop is not responsible for packages that are lost or stolen after delivery confirmation.

If your package shows as delivered but cannot be located, we recommend contacting the shipping carrier directly.

✏️ Order Changes & Cancellations

Orders can only be changed or canceled within 1 hour of placing the order.

After that time, your order may already be processed or shipped.

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πŸ“§ Contact Us

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If you have any questions about your order, please contact us at:

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Email: cultureshopcustomers@gmail.com

We’re always happy to help.

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